Why · Operations Automation
Inbox.Router
Agentify. Simplify. Accelerate.
Email AI automation that turns your inbox from a mailbox into a work queue: every email is classified by AI and routed to where the work actually happens — finance, HR, processes, or a colleague on Teams or WhatsApp. One responsive app (web & mobile), integrated natively with the Uniksystem platform.
Book a demo See how it worksYour inbox is where work arrives — but not where it gets done
Teams live in email, yet the inbox does nothing with the work. Invoices are forwarded by hand to finance, HR requests get lost in forwards, follow-ups are forgotten, and whoever is on leave is either overwhelmed or disconnected. That is time, money and risk — every single day.
28%
of the working day
is spent reading and answering emails — manually. Email AI automation gives that time back.
Nothing falls through
Reliable follow-up means the ball is never dropped — you are told when someone does not reply, automatically.
Freedom, even on leave
Absent mode lets only the important and urgent reach you; the rest is delegated, followed up, or handled — so time off is really time off.
The gap today
AI email clients stop at the inbox
Tools like Superhuman or Shortwave make the mailbox prettier and faster — but nobody connects the email to the systems where the work is truly done. That is why you need a router to real workflows, not just a nicer inbox.
How email AI automation works
A layer over your email (Google Workspace or Microsoft 365) that classifies, routes, and never forgets.
1 · Classify
AI reads the thread
Claude classifies every email — topic, urgency, importance (Eisenhower matrix) — and drafts replies in your own tone.
2 · Route
To where work happens
Dedicated bridges push each email into finance, HR, or a business process — automatically or with one confirmation.
3 · Never forget
Reliable follow-up
“Tell me if they don’t reply.” Follow-up timers run on the BPM engine — no external scheduler.
Absent mode
On leave? Only the important and urgent gets through
Inbox.Router lets only quadrant 1 (important & urgent) reach you — decide remotely by voice or WhatsApp. The rest is delegated, followed up, or silenced automatically.
Routed to real systems — not generic integrations
Email AI automation is only useful if it reaches real systems. Inbox.Router already owns the destination: the Uniksystem ERP, iFlowBPM and the UnikPeople employee portal. The bridges connect to real endpoints, with graceful degradation — if a connector is absent, that feature simply hides and everything else keeps working.
Finance
ERP Bridge
AI extracts supplier, VAT number, amount and VAT from the attachment and creates the document.
Accounting SNC-AP — invoice → commitment, credit note, ledger entry — via real endpoints, with legacy PL/SQL compliance.
Human Resources
Portal Bridge
Resolves the employee from the sender and routes by sub-category.
UnikPeople Employee Portal — leave, absences, personal data, payslips, onboarding — into the portal’s existing features.
Processes
BPM Bridge
Advanced flows run on iFlowBPM; simple ones stay in the built-in workflow engine (standalone).
Uniksystem BPM · iFlowBPM — approvals, “await reply” timers, orchestrated workflows; shared identity/SSO.
Artificial Intelligence
Claude Bridge
All AI runs on your own Claude account (bring-your-own-key). We never resell tokens.
Anthropic Claude — the commercial API does not train on your data; data stays under your account and DPA.
Collaboration
Collaboration Bridge
Notify and decide from the channel your team already uses — even on holiday or travelling.
MS Teams · Google Chat · WhatsApp · Slack — sanctioned, bidirectional (WhatsApp via share / Business API).
Standalone
Works on its own
A built-in workflow engine handles follow-up and simple automation with zero integration.
No platform required — connect the ERP, HR and BPM bridges whenever you are ready.
↕ bidirectional link email ↔ process — the destination status is reflected back in the thread.
Why Inbox.Router wins
We do not compete as “another AI email client”. Our moat is email AI automation as a router to real workflows — with a European privacy posture and AI on the customer’s own account.
| Superhuman / Shortwave | Front / Missive | Zapier / Make | Inbox.Router | |
|---|---|---|---|---|
| Fast email + AI | ✓ | — | — | ✓ |
| Shared inbox / collaboration | — | ✓ | — | ✓ |
| Automation | basic | basic | ✓ | ✓ BPM engine |
| Email → finance ERP | — | — | generic | ✓ native (SNC-AP) |
| Email → HR portal | — | — | — | ✓ native |
| EU privacy / single-tenant | — | — | — | ✓ |
| AI on the customer’s own account | — | — | — | ✓ |
European posture
Privacy is an advantage, not a cost
EU data residency, single-tenant option for data sovereignty, and AI that runs on your own Claude account — a commercial API that does not train on your inputs. Territory the US players do not cover. See UnikPeople and Operations Automation.
What it does
Seven capability areas of email AI automation — from reliable follow-up to hands-free voice.
Reliable follow-up
- Mark a thread “awaiting reply”
- Configurable nudges (working days only)
- Auto-detects the reply and cancels the timer
- “Pending replies” dashboard
AI on the thread
- Thread summary (TL;DR)
- Action & task extraction
- Draft replies in your own tone
- Eisenhower classification
Shared inbox
- Shared mailboxes (general@, support@)
- Assign to a colleague; round-robin
- Internal comments & @mentions
- Statuses + SLA with alerting
Real automation
- Rules with compound conditions
- Actions: label, assign, start a BPM process, webhook
- Shared rule library per tenant
- AI suggests routings (auto vs manual)
Email → task / process
- One click: email → task or process
- Attachments & metadata propagated
- Templates: invoice → commitment, CV → onboarding
- Live process status in the thread
Semantic search & voice
- Natural-language search across mail
- Search inside attachment content (OCR)
- Spoken notifications (text-to-speech)
- Hands-free decisions by voice
Built for your team
For organisations of 100–2500 people already on Google Workspace or Microsoft 365 — with a natural fit for public administration, regulated sectors, and the Uniksystem / UnikPeople installed base — the ideal fit for email AI automation.
HR Director
Fewer forwards, less noise
HR emails route automatically into the UnikPeople employee portal — leave, absences, data, payslips — instead of living in forwards.
CFO / Finance
Invoices without typing
Emailed invoices become a commitment / obligation in the accounting system without manual data entry — legacy compliance respected.
CTO / Board
Innovation, cost, low risk
Applied AI, less manual work, and data in the EU on your own account — the dual rationale of savings and business innovation.
A phased rollout
Turn your inbox into a work queue
We are looking for 2–3 design-partner organisations to shape Inbox.Router email AI automation — with special conditions and case-study co-authorship.
Book a demo Explore the platform